The Qatar General Electricity & Water Corporation (Kahramaa) has reviewed its overall performance for the first quarter of 2017 (Q1, 17).
The Corporate Performance Review (CPR) for the first quarter evaluated the performance development of the different departments, work progress in current projects, challenges encountered, and executive procedures taken to overcome. In general, Kahramaa’s performance in during the period was high, the meeting observed.
The meeting was chaired by Kahramaa President Essa bin Hilal Al-Kuwari in the attendance of Kahramaa Directors, Managers, Head of Sections. The CPR is meant to review and evaluate performance and work progress as per the approved plans in a way promotes Kahramaa values.
As for the technical performance of electricity transmission and distribution networks, the technical performance indicators for the networks recorded high levels compared to global indicators. System minutes lost (SML) – transmission, 0.4 minutes. (SAIFI) index of average interruptions frequency in 1Q kept its good performance at 0.07 times. As well, (SAIDI) index of average interruptions duration recorded 8.10 minutes which is a very good average. The overall water quality was higher than the World Health Organization standard. Water Reserve Margin was 7 percent, and Water Network Leaks (Real Losses) recorded a low average of 4.84 percent.
Customer services KPIs witnessed remarkable improvement in 1Q 2017. Internal inspection time for electricity & water was 2.9 days while new meter connection time (electricity and water): 3.2 days at a total average of 6 days for inspection and connection. It reflects Kahramaa endeavor to provide high quality services to customers.
Kahramaa’s financial performance improved in terms of collection and revenues. Thus subsidies reduced. As for major projects, Kahramaa awarded the contracts of Phase 13 projects at a total value of QR8.3bn.